Privacy Policy

What personal information do we collect?

When interacting with our Site, when strictly necessary, you may be asked to enter your TradingView username, email address, name, address, payment information, and further optional details (e.g. Company name). Additionally, we may check your identity by requesting evidence of the information that you provided upon registering.

When do we collect information?

We collect information in three cases:
1. When you contact us through the dedicated contact page.
2. When you request a trial for our Services.
3. When you subscribe to our Services.

How do we protect your information?

Your personal information is stored on our servers behind secured networks and is only accessible by a limited number of people who have access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All communications are encrypted via Secure Socket Layer (SSL) technology.

Credit Card and Transactions

We don’t store, or have access to, your credit card information. All transactions are processed through a secure gateway provider (Stripe) and are not stored or processed on our servers.
If you chose PayPal as the payment method, all data and transactions are managed by them.

Third-Party Links

At our discretion, we may include or offer third-party products or services on our Site. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

User Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, correct, transfer and delete your data. You also have the right to object to certain ways your data is processed and to restrict such processing.
This includes your right to object to our processing of your data for the purposes of direct marketing. This can be done by clicking the unsubscribe button in marketing emails.

Viewing and correcting your data

Each user can view and manage his/her personal data from my account.

Deleting data

You have the right to refuse to use our Site and to delete your account. You need to contact us to do so. Once we receive your request, we will promptly take care of it.
Note that search engines, as well as third parties, can keep copies of your publicly available information for some time once your account has been deactivated.

Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us.
If you disagree with this Privacy Policy, you will need to stop using our Site and deactivate your account.

Baso Labs Sagl
Viale Serfontana 10
CH-6834 Morbio Inferiore